Shipping Policy

Welcome to Bhaab! We value your trust and aim to deliver your favorite pickles and chutneys in the best condition and as quickly as possible. Please read our shipping policy carefully to understand how we handle the delivery of your orders.

1. Order Processing
​1.1 Processing Time:
  • Orders are typically processed within 1-3 business days after confirmation of payment.
  • Orders placed on weekends or public holidays will be processed on the next working day.
1.2 Order Confirmation:
Once your order is successfully placed, you will receive an email confirmation with your order details.
2. Shipping Locations

​2.1 Domestic Shipping:

  • We ship across [Your Country]. Please ensure your delivery address is accurate to avoid delays.
2.2 International Shipping:
  • Currently, we do not provide international shipping. Stay tuned for updates as we expand our services.
3. Delivery Time

​3.1 Estimated Delivery Time:

  • Delivery timelines may vary based on your location and our courier partner’s logistics. Generally:
    • Urban areas: 3-5 business days
    • Rural or remote areas: 5-7 business days
3.2 Delays:
While we strive to deliver within the estimated timeframe, unforeseen circumstances like weather conditions, natural disasters, or logistical challenges may cause delays. We appreciate your patience and understanding.
4. Shipping Charges

​4.1 Flat Rate or Free Shipping:

  • We offer free shipping for orders above [specific amount, e.g., ₹500].
  • For orders below this amount, a nominal shipping fee will be charged and displayed during checkout.
4.2 Additional Charges:
  • Additional charges may apply for deliveries to remote or hard-to-reach locations. These charges will be communicated during checkout.
5. Packaging
​At Bhaab, we ensure that your pickles and chutneys are securely packed to preserve freshness and prevent damage during transit. Our eco-friendly packaging aligns with our commitment to sustainability.
6. Tracking Your Order
​Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to monitor the delivery status of your order.
7. Undelivered or Returned Orders

​7.1 Incorrect Address:

  • Please double-check your delivery address at the time of checkout. Orders returned due to incorrect or incomplete addresses may incur additional reshipping charges.
7.2 Failed Delivery Attempts:
  • If the courier service fails to deliver your order after multiple attempts, the package may be returned to us. Reshipping the order will involve additional charges.
8. Damaged or Missing Items

​8.1 Damaged Deliveries:

  • If you receive a damaged product, please contact us within 48 hours of delivery with photos of the damaged item and packaging. We will assess the situation and provide a replacement or refund as per our policy.
8.2 Missing Items:
  • If any item is missing from your order, notify us immediately. We will resolve the issue promptly.
9. Contact Us
​For any shipping-related queries or concerns, feel free to reach out:
  • Email: ​teambhaab@gmail.com
  • Phone: ​​+91-986-342-9573
  • Hours: 10:00 Am - 6:00 Pm ( Everyday )​​

Thank you for choosing Bhaab. We are committed to delivering quality pickles and chutneys to your doorstep!